Katie Wagner, President

katieKatie has been in the media for more than 15 years. After graduating Magna Cum Laude from Boston University with a B.S. in Broadcast Journalism and a B.A. in International Relations, she began her career as an investigative journalist, and then spent a decade as a television and radio news anchor. Katie has worked at CBS, ABC, Fox, CNN and National Public Radio. In addition, she has appeared on dozens of commercials, educational videos and websites. She has hosted her own talk show, had columns published in major newspapers and blogs, and is a popular public speaker.

Katie has built a reputation as an engaging and credible storyteller.

An excellent communicator, Katie believes in the power of social media to connect with your customers, and is passionate about helping business owners integrate social media into their traditional media marketing plan.

Katie sits on the Advisory Board for Web Wise Kids, a non-profit focused on keeping kids safe on the internet and social media. In 2012, she was honored with the organization’s ‘Champion for Children Award.’ Katie is an Entrepreneur in Residence at Chapman University’s Leatherby Center for Entrepreneurship and Business Ethics, and serves as a Mentor for Chapman’s MBA Program. Katie is also a certified first responder with the American Humane Association (She was one of the first rescuers allowed into New Orleans after Hurricane Katrina) and has volunteered in dozens of animal shelters across the country. In her free time, you can find her at the barn with her horse, Gitan.



Stephen Wagner, Director of Operations

stephenStephen has a finance background and an entrepreneurial heart.

With a degree in Finance from Oregon State University,  Stephen has worked in Finance & Operations Management at two Fortune 100 companies. In addition, he spent 5 years as a small business consultant, working with clients in the real estate, food & beverage, retail, and finance industries. Though involved from the beginning, he joined the KWSM Team full-time in 2011.

As an entrepreneur himself, Stephen identifies with the challenges of starting a business and trying to ‘get it all done’ with limited resources. He loves showing our clients how they can level the playing field with an engaging social media presence.

Stephen is well-trained in Search Engine Optimization, and works with our clients to make sure they are getting the most SEO benefit from the work we do. A blogger and social media enthusiast, Stephen holds Yelp Elite status. He brings business savvy to the world of social media, and is looking forward to helping your business build social media channels that further your goals.

Away from the office, Stephen plays the bass and makes his own wine. The third vintage of ‘Wagner Estates’ (a Syrah) will be released this Christmas.



Rebecca Solomon, Content Editor

rebeccaWith a background in sales and marketing, Rebecca brings a results-driven focus to her work at KWSM. She loves helping business owners achieve their goals through online marketing.

Rebecca is a talented photographer and blogger, and has worked in the beauty and food & beverage industries. Before joining KWSM, she was the in-house social media manager at a local small business.

She earned a degree in English from Santa Clara University, and is fluent in Spanish.

Outside of work, Rebecca loves to travel, hike and try new recipes and wines. She also volunteers for the Orangewood Children’s Foundation.



Lauren Titus, Content Editor

Before joining the KWSM Team, Lauren shared her passion for storytelling as a TV news reporter and anchor in Bakersfield, California. Her experience included everything from exclusive jail house interviews to live reports on CNN.

Lauren graduated from Arizona State University with a degree in Broadcast Journalism and a minor in Film and Media Studies.

In her free time, Lauren loves spending time at the beach, quoting her favorite movies, and staying active.





Alyssa Kuhlman, Content Editor

Alyssa graduated Cum Laude from UC Davis with a degree in English, and minors in Professional Writing, Communication and Spanish. Before joining the KWSM Team in 2015, she was on staff at a Los Angeles based travel magazine.

With experience in journalism, marketing and public relations, Alyssa is a passionate storyteller who gets excited about learning the language of the brands she works with.

When not at the office, Alyssa loves to travel, read, write travel blogs, dance, practice Pilates and hot yoga, and try new restaurants.




Kellyn Kawaguchi, Content Editor

Kellyn is a versatile writer who’s experience includes working as a writer & copy editor at LA Weekly, and as an account manager and copywriter at a local website development company. She joined KWSM in 2015.

Kellyn graduated from Loyola Marymount University with a degree in English, a certificate in Journalism and a minor in Studio Arts.

Outside of work, Kellyn loves traveling, painting, drawing and trying new things. (She makes it her policy to always say yes to once in a lifetime opportunities!) She is also the KWSM office baker, and keeps us supplied with plenty of treats!




Giana Stanigar, Content Editor

As an entrepreneur and former small business owner herself, Giana understands the marketing challenges faced by companies today, and loves helping them navigate them.

During her six years running a business in New York, Giana gained experience with brand building and using social media to promote growth. As an accomplished photographer, she has a visual eye and is passionate about helping businesses find their unique voice and personality online.

Giana graduated from Cal State University Long Beach. When not in the office, she loves writing music, antiquing and painting.



Bethany Gustavsen, Project Manager & Copywriter

bethanyBethany has been a professional writer for more than a decade, but her love of words started long before that. As a child, when she was given a blank canvas and paintbrush, she would paint words – telling stories instead of drawing pictures.

Bethany began her career as a senior staff writer and editor in the Governor of Hawaii’s Office of Information. Since then, she has worked as a copywriter and marketer for clients in the auto, travel, sports, video game and food & beverage industries.

In addition to writing and editing, Bethany has experience in event marketing, and spent time launching event marketing campaigns with an agency in LA.

Bethany graduated Magna Cum Laude from Hawaii Pacific University. She has a degree in Communications with a concentration in Public Relations.



Janae Raphael, Public Relations

janaeJanae is a dedicated Public Relations professional specializing in the health and beauty industry.  For more than a decade she has worked closely with distributors, manufacturers, salons, retail stores and beauty professionals, helping to build brands and garner media attention. Janae excels at helping clients reach consumers and inspire them to act.

Janae holds a degree in Chemistry with a minor in Public Relations from Chapman University. She earned her M.A. in Strategic Public Relations from USC.

Skilled at producing and executing innovative PR plans that generate results, Janae has worked with many established beauty brands, but is equally excited about helping to launch new brands and set them up for success.

In her free time, Janae makes jewelry, and enjoys cooking, traveling and spending time with her husband and two daughters.



Andrew Bartley, Web Developer

andyAndrew fell in love with design in his first design class in high school. He began his career in print design, developing logos, magazine layouts, packaging and business cards.

Quickly moving from print into websites, Andrew developed a number of Flash applications at the height of its popularity. Today, he writes 5 programming languages and loves to create custom solutions for our clients’ online challenges.

Andrew graduated from Ohio State University, and has training in industrial design, color theory and traditional graphic art. He even spent some time learning interior design!

Before joining the KWSM Team in 2013, Andrew held an in-house design role in the mortgage industry, developing business applications, websites, and marketing materials.

At KWSM, Andrew’s goal is to make the complex world of web and graphic design both simple and rewarding for our clients.

In his spare time, Andrew is an avid foodie, and is working on his second novel.



Jonathan Kim, Web Designer

After graduating from Cal Poly San Luis Obispo with a degree in Business Administration and a concentration in Entrepreneurship and Small Business, Jonathan went to work at a web agency. He picked up coding by taking online classes.

Now an accomplished designer, Jonathan has worked on web projects for laywers, doctors, restaurants, clothing brands, and everything in between. He also has project management experience, and loves interfacing with clients and building sites that represent them.

When not at work, Jonathan likes to play basketball, and spend time with his dog, Dilla.




Nick Tossey, Videographer

nickNick graduated from Chapman University with a degree in Advertising. He joined the KWSM Team in 2014.

Nick has extensive experience in film and television, and has worked as a crew member, editor, assistant editor and videographer on television spots, short films, and web videos.

Nick has a specialized interest in creating web-based corporate and promotional videos.  He enjoys developing video series that help business owners tell their story on their websites and social media channels.

Outside of work, Nick is an avid car enthusiast and gear-head.  As a former collegiate swimmer, he also enjoys hanging out at the beach in his hometown of Huntington Beach and spending a lot of time in and around the water.



Natalie Bozzo, Executive Assistant

Natalie brings extensive experience in management and customer service to her role at KWSM, having worked in the banking and food & beverage industries before joining the team.

Natalie graduated Cum Laude from San Diego State University with a degree in Multimedia and a minor in Television & Film. She has studied illustration, graphic design, video editing and script writing.

In her free time, Natalie likes drawing, reading, watching movies and keeping up with her favorite TV shows. She doesn’t claim to be a great chef, but enjoys eating the work of others.





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Aliso Viejo, CA 92656

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