LIVE from Katie Wagner Social Media, It’s the Social Media Help Desk!
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This week, Managing Content Editor Jeff Soto sat down with Assistant Project Manager Alexandra Denton and Content Editor Melissa Emnas to discuss the latest trending news and tips, from how to improve the customer experience on your website to maintaining … Read More

How to Create a More Personal Connection With Your Audience Through Emails
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It may be deemed as old-school by some, but email is actually a personal and effective platform to reach your audience. When you send out an email, it is addressed to the recipient, and if they choose to open it … Read More

Why You Should Consider Musical.ly Influencers For Your Brand
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The influencer space has exploded over the last couple of years to the point that almost every brand is using their own familiar network of influencers to reach their audience. Platforms like Instagram and YouTube became the go-to platforms for … Read More

Facebook Pulls The Plug On Its News Feed Experiment
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During the month of January, as the world transitioned from the numbers ‘17 to ‘18, Facebook founder Mark Zuckerberg made the startling announcement that Facebook was gunning to change the way its News Feed presented content. This change was to … Read More

Creating A Five Star Customer Service Experience
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Your customers are an integral part of your business. Without them, your company wouldn’t thrive or even exist. When you’re providing customer service, maintain this mindset in order to assist yourself in delivering a helpful experience. Here are three ways … Read More

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