LIVE from Katie Wagner Social Media, It’s the Social Media Help Desk!
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This week, Managing Content Editor Jeff Soto sat down with Assistant Project Manager Alexandra Denton and Content Editor Melissa Emnas to discuss the latest trending news and tips, from how to improve the customer experience on your website to maintaining … Read More

How to Create a More Personal Connection With Your Audience Through Emails
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It may be deemed as old-school by some, but email is actually a personal and effective platform to reach your audience. When you send out an email, it is addressed to the recipient, and if they choose to open it … Read More

Why Video Is The New King Of Content
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If a picture is worth a thousand words, then the impact of video is nearly boundless.  With not just a decline in traditional advertising but traditional avenues of viewing video (i.e.:, mainstream television) and the rise of video features across … Read More

Creating A Five Star Customer Service Experience
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Your customers are an integral part of your business. Without them, your company wouldn’t thrive or even exist. When you’re providing customer service, maintain this mindset in order to assist yourself in delivering a helpful experience. Here are three ways … Read More

How to Use Shoppable Product Links in Instagram Posts
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If you work for a brand and or own a business account on Instagram, I bet you’ve said the following words at some point: “It’s almost impossible to show ROI on an Instagram post because clickable links have never been … Read More

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